Clinical Workflow Platform

Physician-designed intelligence.
Personalized to your practice.
HIPAA-aligned.

An affordable, specialty-focused platform for independent practices. From the first patient call to the final claim, Caretech360 handles intake, documentation, prior authorizations and follow-up on one patient record, with AI doing the busywork.

LIVE CARE WORKSPACE M. ALVAREZ · 58 · LUMBAR DISC FOLLOW-UP SPINE · 3D MRI RECON · 00:00:00:00
CARE TEAM · 5 ONLINE PTS 0 SRC MRI · SAG T2 SERIES
    HR72bpm
    SpO₂98%
    1. Call & intakeCare Avatar
    2. VisitPractice OS
    3. DocumentationScribe
    4. AuthorizationPrior Auth
    5. Follow-upTasks
    6. ClaimPractice OS

    Why Caretech360

    Built for specialty practices.
    Priced like it.

    Enterprise platforms are built for hospital systems and priced to match. Caretech360 is made for independent and specialty groups, with workflows your specialty already uses.

    Physician-designed

    Workflows shaped by practicing physicians, so the software follows how your clinic runs.

    Specialty-focused

    Templates, codes, prior-auth rules and patient scripts tuned for your specialty from day one.

    Affordable

    Simple per-provider pricing, with no large upfront license or long implementation project.

    HIPAA-aligned

    Encryption, role-based access and audit logs built in, with a BAA for every practice.

    Spine & PainOrthopedicsInterventional RadiologyCardiologyNeurologyPulmonologyWellness & Med Spa
    Typical enterprise suiteCaretech360
    Built forLarge hospital systemsIndependent & specialty practices
    PricingLarge license plus implementation feesPer provider, per month
    Time to go liveMonths to a yearWeeks
    Specialty workflowsCustom build, extra costIncluded for your specialty
    AI (Avatar, Scribe, Prior Auth)Separate vendors and contractsOne platform, one record
    Care Avatar

    A friendly face for every patient question.

    Care Avatar answers calls, video chats and portal messages in a natural voice. It books visits, explains prep, collects intake and hands off to staff when a clinician is needed.

    • Available 24/7 by phone, web, kiosk and patient portal
    • Speaks the patient's language and reads their chart context
    • Escalates clinical questions to the care team, with a summary
    Ava · Care AvatarVideo call · Radiology scheduling
    Hi, what do I need to do before my MRI on Thursday?
    Your MRI is Thursday at 9:30 AM. Please don't eat for 4 hours beforehand, and leave jewelry at home. Want me to text you directions and parking details?
    Yes please. Can my daughter come with me?
    Of course. One guest can wait with you in the lobby. I've sent the directions to your phone.
    EnglishEspañolTiếng Việtالعربية+ more
    Scribe

    Talk to your patient. The note writes itself.

    Scribe listens to the visit, separates speakers and drafts a structured note with codes, orders and a patient summary. You review and sign.

    • SOAP, H&P and specialty templates
    • Suggests ICD-10 and CPT codes from the conversation
    • Files straight to the EHR after sign-off
    Listening · 06:42 Transcript

    Dr. How's the knee been since the injection?

    Pt. Better. Pain's about a 3 now, it was a 7. Stairs still bother me.

    Dr. Any swelling or locking?

    Pt. No swelling. No locking.

    Subjective

    Objective

    Assessment & Plan

    Prior Authorization

    Approvals in hours,
    not weeks.

    Pulls the right notes and images from the chart, checks payer rules, submits and follows up for you.

    Lumbar MRI · AetnaAuto-filled from chart · 12 documents
    Approved
    Genicular nerve block · UHCPayer asked for PT notes · sent
    In review
    Cardiac CT · BCBSCriteria met · submitting
    Submitted

    Sample data

    Practice OS

    Run the whole practice
    from one screen.

    Scheduling, intake, eligibility, billing and reporting, connected to every other Caretech360 product.

    Visits today48
    No-show risk3
    Clean claims97%
    Up next
    New patient · knee painChecked in
    Follow-up · post-injectionIntake open
    Consult · MRI reviewAuth pending

    Sample data

    Tasks

    Nothing falls
    through the cracks.

    Avatar, Scribe and Pulse create tasks automatically, and each one lands with the right person.

    To do
    Call back re: MRI resultsFront desk · from Avatar
    Order PT referralMA · from Scribe
    Doing
    Send PT notes to UHCBilling · from Prior Auth
    Done
    Sign visit noteDr. Lee · 2 min
    Refill requestRN · 14 min

    Sample data

    AI Solutions

    AI built around
    your workflows.

    Our team designs, deploys and monitors custom AI agents on your data, with clinical guardrails and human review built in.

    Intake agentCollects history and insurance before the visit
    Referral agentReads faxes and referrals, books the right slot
    Billing agentCatches coding gaps before claims go out
    GuardrailsAudit logs, PHI controls, clinician sign-off
    New

    Introducing Caretech Pulse.

    An AI agent that watches every monitored bed and every new study, then tells the right clinician what changed and why it matters.

    Pulse · ICU EastSample data
    Bed 07 SpO₂ down 4 pts in 3 hRouted to respiratory therapy
    Chest CTA: possible filling defectMoved to top of radiology worklist
    Bed 02 EF improved 41% → 48%Shared with cardiology case room
    3 discharge summaries draftedWaiting for physician sign-off

    For hospitals & health systems

    Every bed.
    One command center.

    Monitor ICU, step-down and ED patients from one screen, with imaging a tap away.

    • 1 viewVitals, imaging and notes per patient
    • EHRFHIR write-back to Epic, Cerner and others
    • 24/7Early-warning scores on every bed

    For specialty clinics

    Show patients
    what you see.

    Walk patients through their own scans in 3D, and share cases with referring physicians in seconds.

    • 3DInteractive consult view on any screen
    • ShareSecure links for referring providers
    • PortalPatient-friendly visit summaries

    How it works

    Each case makes the next one faster.

    Stage 1

    Capture

    Connect modalities, cameras and monitors over DICOM, HL7 and device gateways.

    Stage 2

    Reconstruct

    Frames become a 3D volume on the GPU, refreshed as new frames arrive.

    Stage 3

    Understand

    Pulse flags findings and trends, and ranks what needs a clinician first.

    Stage 4

    Act

    Invite specialists into the live view, then push orders and a signed report to the EHR.

    Stage 5

    Learn

    Outcomes feed back into your protocols, so triage gets sharper over time.

    The platform

    Four layers. One patient record.

    Imaging, monitoring, coordination and AI, built to work as one system.

    Remote monitoring

    The command center.

    Every monitored patient on one screen, with trends and early-warning scores.

    BedPatientHR · 6hSpO₂NEWS2

    Sample data

    3D imaging

    Rotate. Slice. Annotate.

    CT, MRI and ultrasound rebuilt as volumes anyone on the case can explore in a browser.

    Clinical AI

    The worklist, ranked.

    Studies are sorted by likely urgency, so the critical read comes first.

    CT
    Chest CT angiographyPossible filling defect · 4 min ago
    Urgent
    MR
    Brain MRI with contrastNew lesion vs. prior · 11 min ago
    High
    US
    Echocardiogram, TTEEF estimate 48% · 18 min ago
    Routine

    Sample data

    Care coordination

    A case room for every patient.

    Radiology, cardiology and the bedside team share one live view, chat and task list.

    Dr. Rivera joined the live view · CardiologyAnnotated LV wall, frame 212
    Task assigned: repeat echo in 24 hOwner: Night charge nurse

    Sample data

    Security & standards

    Clinical-grade from the first byte.

    Encrypted in transit and at rest, role-based access, and every view logged.

    HIPAABAA available, PHI access logs
    SOC 2 Type IIControls designed to the standard
    HL7 FHIR R4Read and write-back to the EHR
    DICOMWorks with existing PACS

    Impact

    Less admin. More care.

    2 hrssaved per clinician, per day¹
    60%fewer prior auth delays¹
    24/7patient access with Care Avatar
    120+EHR, device & payer integrations

    Give your team its time back.

    A 30-minute session with a clinical workflow specialist. We will map one of your workflows, from first call to final claim, on Caretech360.